Han Zhong Xianhao | Downy Tea
April 2020. Shaanxi Province. Stronger green tea produced from more mature leaves, this tea will bring the feel of pine forest with its coolness and freshness. Smooth minerally mouth-coating taste of the tea leaves and fresh aftertaste will last for hours.
Green Tea. Harvested in March 2018. Xinxiang County, Huazhong City of Shaanxi Province, Chana. For orders 500 grams and more, please allow 3-6 weeks for restock.
RETURN & REFUND POLICY
Returns and Refunds Policy
Thank you for shopping at FLOATING MOUNTAIN.
If you are not entirely satisfied with your purchase, we're here to help.
Most of our products can be returned within 30 days of the original purchase of the product.
Only sale items and orders of the loose leaf tea (up to 25 gram of each tea) cannot be returned.
Before you return a product, please make sure that:
1 - The product was purchased in the last 30 days
2 - The product isn't used or damaged
To receive the shipping label for return, please contact us via e-mail : firstname.lastname@example.org. Please indicate the order number and the items you would like to return. We will e-mail the label for you to print out.
Please make sure to include you order slip or indicate the order number in returning package.
If you received a damaged product, please notify us immediately via e-mail: email@example.com
If you have any questions about our Returns and Refunds Policy, please contact us via phone: +1(646)852-6555 or e-mail: firstname.lastname@example.org
All orders will be processed within 1-3 days and will be shipped with Domestic USPS Priority (1-3 days delivery) of International USPS Priority (6-10 days delivery) service for items available in stock.
For tea orders only:
If we do not have enough quantity in stock to satisfy an order of tea at once, please allow us 3-6 weeks of restock period. We will keep you posted on the status of the delivery via e-mail.
All domestic orders over $100 are shipped FREE.
We care about environment and do our best to pack as waistless as possible, but we will provide enough padding for frigile items and enough room for loose leaf teas, to make sure tea is not crashed. If you received damaged item, please contact us right a way at email@example.com
Have any questions?
e-mail us at firstname.lastname@example.org
Thank you for shopping at Floating Mountain!